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Refund Policy

We keep it simple: no returns, no drama.

But if we mess up, we'll fix it.


1. All Sales Are Final

We're a small, growing brand (translation: we're not Amazon).

  • Standard Policy: All sales are final - no returns or exchanges for size or buyer's remorse. Please double-check our size chart before ordering.
  • EU Residents Only: If you live in the EU, you have the right to withdraw from your order within 14 days of receipt - no questions asked. Just email us with your order number. (Items must be unworn/unwashed. You pay return shipping).

2. Wrong Item Received

If we ship you a design you didn't order (our bad, not yours):

  • We'll replace it at no cost.
  • Email us within 2 days with a clear photo and your order number.

3. Damaged or Incorrect Items

We pack with love, but if your tee arrives looking like it lost a bar fight:

  • Email us within 2 days of delivery with photos + order number.
  • We'll replace it or refund if no replacement is possible.

4. Missing Items

If something's missing, don't panic - just email us:

  • If the item is in stock, we'll ship it right out (free).
  • If it's sold out, we'll refund it.

5. Orders Marked "Delivered"

Once the carrier marks it delivered, it's officially out of our funky hands.

  • Please check neighbors, family, your porch, or your local post office.
  • We can't replace lost or stolen packages - but we'll help you investigate.

6. Cancellations & Address Changes

Need to cancel or update your address? Move fast!

  • If the order hasn't been processed yet, we'll try to fix it.
  • Once it's packed or shipped, it's too late (the Funky train has left the station).

7. Processing & Delivery Times

  • Processing: 1-3 business days.
  • Delivery (US): 3-6 business days.
  • Delivery (EU): 3-6 business days.
  • Preorders: 14-18 business days to make your goods, + 3-6 days for shipping.

8. Contact Us

Problems? Questions? Or just want to send us memes?

contact@funkypunkies.com